Please read and understand this refund policy carefully. All points given are part of Murphy Web Services Inc.'s refund and guarantee disclaimer, adhering to US State Laws. Murphy Web Services Inc. is an Arkansas Corporation.
This is in reference to the Digital products and Services on MurphyConsulting.us.
We do not issue refunds for digital products and services once the order is confirmed and you have completed the checkout process. Additionally, no refunds will be issued for digital products and services after the product is sent or services have been purchased and/or rendered.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products. We also recommend contacting us for assistance if you have any issues with the services we provided to you. All Sales Are Final.
Fulfillment Plans: Fulfillment Plans are billed monthly and are non-refundable. Your Fulfillment Plan funds will be credited directly to your Fulfillment Center account in the form of Store Credits. Store Credits can be used to order new services or projects and pay outstanding invoices. Any unused store credits will be carried over to the following month and will not expire as long as you remain subscribed and billed for our fulfillment service. If you are no longer under a fulfillment plan, any unused credits will expire 90 days from the cancellation of your fulfillment plan.
Free Trials: If you signed up for our 14-day Free Trial and wish to cancel, please open a ticket directly from your Fulfillment Center with the request. Alternatively, you can email us at support@murphyconsulting.us anytime before the 14-day trial expires, and you won't be billed. No questions asked.
Store Credits: Store Credits are used to order new services or projects within our Fulfillment Center. Refunds cannot be issued once store credits are purchased and added to your account. Any unused store credits will be carried over to the following month and do not expire as long as you are subscribed to one of our Fulfillment Plans. If you are no longer subscribed to a fulfillment plan, any unused store credits will expire 90 days from the cancellation of your fulfillment plan.
Upgrading and Downgrading Your Fulfillment Plan: You can request an upgrade or downgrade to your Fulfillment Plan at any time before your monthly billing cycle. To switch your plan, simply open a ticket within your Fulfillment Center, and our billing department will process your request accordingly.
Fulfillment Plan Cancellation: You can cancel your Fulfillment Plan by submitting a ticket within your Fulfillment Center. All cancellation requests must be made with at least 30 days' notice so that our team can off-board and/or complete any pending projects. Murphy Web Services Inc. will also honor and fulfill services if you have any unused store credits within your Fulfillment Center for up to 90 days after the cancellation date.
Refunds cannot be issued once you have utilized our digital services, and work orders are subject to the approval phase. A refund is not possible for work already completed under Murphy Web Services Inc.
No partial refunds are available for projects that are already halfway through the execution phase.
All White Label Web and Marketing service packages are non-refundable. However, if the client wishes to file a refund claim for a project that has been paid for but has not yet commenced, it must be accompanied by written notice within 30 days of payment.
Hourly support work orders are to be paid in advance and do not qualify for refunds. Unused time in your hourly support contract can be applied as credit towards future work.
Refunds will not be granted for payments or deposits made for projects that become inactive or abandoned by the client. If a client becomes unresponsive and abandons their project for more than 30 days after we have attempted to contact them, no refunds will be issued.
If you opted for a payment plan with Murphy Web Services Inc., please note that refunds are not available for payments that have already been made. However, all future scheduled payments will be cancelled upon request. We will prorate the development hours up to the date of cancellation, and the client will be invoiced for any monies owed to the company. Clients who wish to cancel their payment plan must submit a written request.
Clients who wish to cancel their payment plan must submit their request in writing.
Refunds will not be granted to those who download our white label Bonus Materials, such as our Case Studies, Portfolio, onboarding documents, and agency contracts, and promptly request cancellation or a refund of their membership. We reserve the right to deny your refund request. Murphy Web Services Inc.'s white-label services and materials are not designed for unauthorized use.
All services rendered to the client are provided at their own risk—no guarantees, no refunds, no exchanges, and no credits.
Google Ads and Facebook Ads are non-refundable, as this also adheres to the rules set by Facebook and Google. Money spent on ads on these platforms is solely for this purpose and can never be returned to the entity that runs the campaign. You should not spend any sum of money, no matter how great or small, on paid ads campaigns & services if you cannot afford to lose it entirely with no return, results, revenue, or profit of any kind.
Murphy Web Services Inc. does not guarantee immediate results. As Google notes, it is forbidden for any SEO or PPC marketer to guarantee an immediate #1 position, as this is dictated solely by algorithms and the effectiveness of the campaign's execution. Constant communication with us is essential to keep track of your campaigns.
Murphy Web Services Inc. specializes in collaborating with digital agencies to enhance their revenue and profitability; however, the majority of systems, corporations, and individuals involved in marketing, sales, and business scenarios are beyond our control.
Please do not sign up for our Membership Program or place orders for white label services if you cannot reasonably afford and/or are not confident about investing in these services without a guarantee of expected ROI. Again, marketing in general is a risk, and we are committed to helping you through it.