Processes
Our delivery is structured, documented, and load-bearing. You see exactly how work moves from sold to shipped, and so does your client, under your brand.
The lifecycle
Every engagement runs the same lifecycle. Predictable cadence is what makes the work resellable under your brand.
Intake
You close the sale; we receive the brief. Within one business day, we open a workspace, assign a senior operator, and confirm scope, timeline, and the handoff plan.
Deliverables
Provision
Hosting, CRM, automation, AI agents, and tracking are provisioned, tested, and connected to your delivery stack. Documentation lands in your workspace; we never appear in the room.
Deliverables
Build
Senior operators execute against weekly milestones. You see live status; the client sees your brand. Every artifact is reviewable in your workspace before it ships.
Deliverables
Review
Two-pass internal QA happens before anything reaches you. Your acceptance is the only gate to delivery, and we keep a record of every revision.
Deliverables
Deliver
We package the deliverable for your brand: credentials, documentation, walkthrough video, and a one-page client summary you can forward as-is.
Deliverables
Operate
Recurring engagements move to a steady-state cadence: monthly reporting, scheduled maintenance windows, and a same-day support channel. Pause, scale, or close the engagement at any point.
Deliverables
The handoff
You stay client-facing. We stay invisible 👻. The handoff between the two tracks is the entire product, and it is instrumented end to end.
Track A
You scope and price.
Your contract, your margin.
Brief drops to Murphy.
Always under your brand.
Track B
Tools, accounts, access.
Senior, named, accountable.
Weekly milestones, reviewable.
Packaged for your client.
Convergence
Branded deliverable lands in your client's inbox: credentials, walkthrough, summary, all under your name.
handoff.complete -> Who touches your work
Every engagement is staffed against the same role chart. No mystery on who is accountable when a question gets asked or a milestone slips.
Every engagement
Named, accountable, and responsible for the engagement end to end. Your single point of contact inside Murphy.
Owns
By discipline
Specialists in design, development, paid, SEO, and content are pulled in per the production track being executed.
Owns
Provisioning + integrations
Owns the technical wiring: hosting, CRM, tracking, automations, and AI agent installs.
Owns
Pre-ship gate
Independent two-pass review before anything reaches you. Never the same person who built the work.
Owns
Your workspace
The workspace is your single source of truth: milestones, deliverables, internal QA, support threads, and reporting all live in one place. No status meetings; no inbox archaeology.
my.murphyconsulting.us / engagements / acme-co
ENG-2026-0418
Operational FAQ
Same day for intake; the workspace is provisioned within one business day. Standard onboarding completes inside five business days, including system wiring, account access, and the internal QA dry run.
A senior operator runs the engagement and is named in your workspace. Discipline-specific specialists are pulled in for production. Quality review is always done by an independent reviewer, never the person who built the work.
Your workspace shows live milestone status, the active artifact under review, and a timestamped activity log. We do not run weekly status meetings; the dashboard is the status.
We flag it the moment we know, not when it is due. The senior operator proposes a revised plan in your workspace; you accept or counter. Slips are rare because the cadence is conservative by design.
Yes. Recurring engagements can be paused or closed at any monthly boundary. Project work can be paused before any milestone gate; we deliver everything completed to that point under your brand.
We do not. All communication with your end client goes through you, under your brand. We give you walkthroughs, summaries, and one-pagers you can forward as-is, but we never appear in the room.
Ready to scale?
Book a walkthrough of the fulfillment workflow, workspace, and handoff system agencies use to resell our work.