Starts with 4 support hours
Base care starts with four monthly support hours and covers plugin/theme updates, backup and monitoring review, content edits, layout fixes, troubleshooting, QA, and similar site requests.
Hosting
Managed Site Care Add-on
per site / month
Managed site care is priced per site and starts at $150 agency cost and $400 suggested retail per month. The estimate is based on monthly support hours at a $32.50/hr agency equivalent, matching the 10-hour Agency Support starter rate, so Murphy can work through updates, fixes, edits, QA, troubleshooting, and practical site requests as they come in.
Scope
What this includes.
$32.50/hr agency equivalent
If the client needs more monthly support, add hours in the estimate. The calculator models support at $32.50 agency cost and $100 suggested retail per hour, with the starter floor kept at $150 agency / $400 retail.
Updates, edits, fixes, QA + troubleshooting
Large rebuilds, new custom page designs, premium plugin licenses, malware recovery, or complex third-party integrations can still be scoped separately if the work outgrows the monthly support bank.
Starter estimate is per site and uses 4 support hours: $150 agency cost and $400 suggested retail. Monthly support hours are modeled at $32.50 agency / $100 suggested retail, with that starter floor preserved.
Reseller handoff
The client relationship stays with your agency.
Murphy handles production behind the scenes. Your agency owns the client relationship, pricing, account access, final approval, and communication cadence.
- White-label delivery Deliverables are prepared for your brand and your client workflow.
- Transparent pricing Agency cost and suggested retail are visible before you sell the work.
- Production queue handoff After onboarding, approved work moves into the queue with a named production lead.
Service FAQ
Questions before selling Managed Site Care Add-on.
Can my agency resell Managed Site Care Add-on under our brand?
Yes. Murphy handles the hosting and site care production behind the scenes while your agency keeps the client relationship, pricing, approvals, and communication cadence. The full white-label handoff is explained on the process page.
What is included in Managed Site Care Add-on?
The published scope includes: Starts with 4 support hours, $32.50/hr agency equivalent, and Updates, edits, fixes, QA + troubleshooting. Anything outside that scope is confirmed before the ticket moves into production so the client handoff stays clean. Related offers live in the Hosting pricing table.
How long does Managed Site Care Add-on take?
This is an ongoing service. The first approved ticket or setup step starts after onboarding, access, and scope are ready; recurring work then follows the agreed cadence.
How should we price Managed Site Care Add-on for a client?
The published agency cost is $150, and the suggested retail price is $400. You can price differently, but the suggested retail gives you a starting point for protecting margin. Compare this with other offers on the pricing page.
What does Murphy need before starting?
We need a clear brief, the right account access, client assets, approval contact, and any platform-specific details tied to the hosting and site care work. If something is missing, we flag it before production starts. The expected first steps are covered on the onboarding page.
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